There’s a lot of hype around AI or smart tech and its power to interpret and sort data at scale, solve complicated problems and automate various tasks simultaneously, which can save time, effort and fill in operational gaps missed by humans. For some, this is raising reasonable fears that AI will ultimately replace human workers. But a reduction in force is not what smart organizations should be focusing on. In fact, companies that automate their operations mainly to cut their workforces will see only short-term productivity gains, say the authors of an article in Harvard Business Review. Instead, it’s more important to think about AI and its power to rehumanize IT and the way that we work.